Terms and conditions of use
Our main goal is to make this web platform as convenient and as safe as possible for our users and players in order to play a bingo game. Bingo Maker provides a web services for game and event planners in order to host a virtual bingo games with printed or virtual cards. When you access and use the website as a visitor, a user with an account, or a player using a virtual card, you unconditionally agree and accept to be legally bound by these terms and conditions of use. If you do not agree to these terms and conditions of use, do not use this website. Should you require any advice or instructions concerning our services, contact us directly using the Contact Page.
User / Host experience
1.1 Information regarding players
The game host sets the rules and manages the bingo activity from start to finish. The host invite the players to join the game, make the draws with the bingo caller and reward the winners. Bingo Maker is not involved in any process and is not responsible for the outcome of the game. We don’t collect money from players or give out any prizes to winners. We only provide the web platform and the technical support for our users to host their games properly. Please contact the host directly in order to find out more details about a game and answer your questions, such as “how to join” and “what is the password”.
1.2 Information regarding users that host a bingo game
The host can make the draws during the game with the virtual bingo caller. You can click the button “Make a draw” or use the automatic feature in order to make random draws of numbers during the game. The caller will pick random draws of the game and display the winners in real time. If the host wants pick the draws manually with a real bingo cage machine with numbered balls, he can import the draws in the virtual game with the feature “Manual selection of the draws”. This feature allow the host to click the numbers in the board, and thus control the draws of the game. If you are a player, make sure you know and trust the person who host the bingo game, and understand how the draws will be made.
1.3 User account closure or deletion or removal from our platform
If you wish to close, delete or remove your account from our platform, you are free to do so at any time. There are no specific reasons necessary if you no longer wish to use our services. Users can request the deletion of data from our platform by email to: firstname.lastname@example.org
1.4 Information collected by the the Game Host, and Bingo Maker
When you join a virtual game, you are required to enter a password and a Player Name. When you click join the game, you accept to share your name with the host of the game. Bingo Maker will collect the game information on behalf of the hosts for up to 8 days. The user will be able to save a copy during that time frame. Deleted information can’t be recovered.
2. Property and Content
These terms and conditions of use apply to all visits to this website, both now and in the future. “bingomaker.com”, “Bingo Maker Inc.”, “Bingo Maker”, “we” or “the website administration staff”, reserve the right to change these terms and conditions of use from time to time at its sole discretion. All changes will be posted on this page, and your use of this website after such changes have been posted will constitute your agreement to the modified terms and conditions of use and all of the changes. You should therefore read this page carefully each time you visit this website. All details, documents and illustrations on this website are the sole property of BINGO MAKER INC. (1171810139, 2-3778 Rue de Montcalm, Jonquiere, QC, G7X 1V8, Canada). Any permission to use the same is granted with the provision that the relevant copyright note is displayed on all copies, that such details are only used for personal purposes, that they are not exploited commercially, that the details are not modified in any way and that all illustrations gained from the website are only used in conjunction with the accompanying text.
Meanwhile, all content provided on our website is for information purposes only. We make no representation as to the accuracy or completeness of any information on this site. Users of this website declare that they agree to access the website and its content at their own risk.
We will not be liable for any errors or omissions in this information nor for the availability of this information. We will not be liable directly or indirectly for any loss, injury or damage from the display or use of this information.
3. Trademarks and Copyright
All trademarks and copyright on this website are the property of Bingo Maker Inc., unless otherwise noted or in any other way perceivable as third party rights. Bingo Maker is a register trademark in Canada and United States. Any unauthorized use of these trademarks or other materials is expressly prohibited and constitutes a violation of copyright, trademark law or other intellectual property rights.
4. Site Access
It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible if you create an account.
• We reserve the right to terminate access or block users who abuse our web services in bad faith.
• A user may not be able to obtain an account deletion request in the event that there has been a violation or abuse.;
• We reserve the right to change our module of operation at any time;
• The content, logo, video, visual design, and the web application are the exclusive property of bingomaker.com . Unauthorized usage of these for any purpose or in connection to a product or service not associated with us is strictly prohibited without our consent. If you are interested in using any part of this website, contact us to request our consent.
5. Websites of Third-party Vendors/Links
This website contains links/references to third-party websites. By providing such links, Bingo Maker does not give its approval to their contents. Neither does Bingo Maker. accept any responsibility for the availability or the contents of such websites or any liability for damage or injury resulting from the use of such contents. Bingo Maker. offers no guarantee that pages linked will provide information of consistent quality. Links to other websites are provided to website users merely for the sake of convenience. Users access such websites at their own risk. The choice of links should in no way restrict users to the linked pages.
6. General Conditions
The user of this website agrees and accepts the terms and conditions of use when browsing and using the services. The site works by the principle of pay per use, which implies that the users must buy credits to use the web application. The user has no right to property on the hosting server. Users are free to print or download the PDFs at any time to backup a copy of the cards on their side. We will keep your bingo cards on our server for 6 up to months. After this period, the cards will be removed from the bingo project. You can recreate the cards for free and reactivate your project by clicking “Create cards”. To access the new cards, go in the row of your project and click “Cards”.
We are not an official distributor of bingo equipment. The bingo cards available on this site should under no circumstances be sold to participants. The accuracy of the game and the information available on this site are not guaranteed. Before organizing a bingo game, check with government or other competent resources for laws and regulations. The game must remain free for all players and have as a main goal to amuse and entertain.
The project management interface is designed to be intuitive and easy to use. To do so, we split the task in four simple steps; generate custom bingo cards, insert images around the cards, play a game with the bingo caller and simulate a bingo game. All the projects can be stored for free under the user’s account. When the caller of a project is closed (or no time left), the user have 1 week to download a copy of the a game report. Bingo Maker will keep the player information no more than 7 days. It’s your responsibility to save a copy on your side.
7. Credits System
The system of credits and discount codes are valid only with this website. The credits will be associated with the user’s account. You don’t need to buy credit pack if you don’t plan to use them all, you can buy the exact amount of credits needed when using the application. When purchasing credits, PayPal will send a receipt to the user after the transaction. Canadian users will have to pay taxes based on their provincial rate if applicable. You can see all the costs at the Cost of services page.
Purchase and Refund Conditions:
• Only the last credit pack purchased can be refunded.
• All credits (from the credit pack to be refunded) should be available in the account for refund.
• Only purchases of more than $5.00 can be refunded (pack of 16 credits or more).
• The remaining credits in an account (credit balance) cannot be refunded.
• The credits used by the web application cannot be refunded.
• Transaction fees are deducted from the amount refunded.
• No refund will be made 30 days after the date of purchase.
• A code can be used once per user.
• The number of credits may vary (no fixed value).
• No cash value.
8. Registration and Site Access
Registration is not required to visit our website; however, you will need to register with us and create an account (email/password) or use Facebook if you desire to use all the features available on the web application and to complete a transaction with us. If you create an account, you agree to provide accurate, complete registration information. You must be legally capable to enter into contracts. It is your responsibility to make any updates to that information as needed.
Each registration is for a single person only. We do not permit any other person using the registered sections under your name. You are responsible for preventing such unauthorized use. We will not be liable for unauthorized use of credits in your account and no refund or remittance will be made.
9. User Account
By connecting with their Facebook profile or by creating an account, users create their unique user account. When users log in for the first time, 2 free credits will be added to their account in order to try the web application. The users have the responsibility to report to the support service all problems encountered on the website, such as bad links or defective features. If you can’t access your account, contact the support service.
10. Prohibited User’s Activities and Actions
10.1 The users:
• Do not use the site with bad intentions or malicious motivations.
• Do not share their accounts with others.
• Do not use the services to transmit or promote any unlawful, harmful, threatening, offensive, harassing, devious, defamatory, vulgar, obscene language likely to infringe on the privacy of another person.
• Do not transmit any computer virus or malware.
• Do not disguise the origin of information transmitted through the website.
• Do not misuse the selling platform.
• Do not exploit a flaw or cause a failure in the web application.
• Do not violate any local, state, national or international laws.
• Do not infringe any patent, trademark, trade secret, copyright or other rights of any third party property.
• Do not damage the integrity and reputation of bingomaker.com and its partners.
10.2 Locations that were reported to us where online bingo and raffles are prohibited, and require us to comply:
• New Jersey, USA (Legalized Games of Chance Commission, within the NJ Attorney Generals Office)
The support service may contact and/or block any user accounts that show non-compliant behaviour with the terms and conditions of use. If the bad behaviour persists, users can have their accounts blocked temporarily or permanently. A permanently blocked account automatically loses access to all its projects and credits. Some situations might be treated on a case-by-case basis at the sole discretion of the support service.
Information security is our priority. User accounts are protected and a secure connection allows exchanges with our server safely. The information obtained from Facebook when a user creates a profile is public. The purchases of credits are secured by PayPal. After a transaction, your banking information (credit cards, address, etc.) will not be saved on the server; it will be processed and stored by PayPal.
We are using SSL Certificate (https) to respect high industry standards and to guarantee secure connections. We backup periodically and use other security measures to protect our servers. Although several methods are taken into account and although we are continually improving the security, we offer no guarantee whatsoever about the security and integrity of the user’s data. Users must download a copy of their work to avoid any possible losses of data.
13. Disclaimer of Warranties
BINGO MAKER INC. MAKES NO REPRESENTATIONS ABOUT THE RESULTS TO BE OBTAINED FROM USING THE WEBSITE, THE SERVICES, THE INFORMATION OR THE CONTENT. THE USE OF SAME IS AT YOUR OWN RISK.
14. Site Uptime
All reasonable measures are taken by us to ensure that our website is operational every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is temporarily unavailable at any time. Where possible, we always try to give advance warning of maintenance issues on our Facebook Page. Note that we shall not be obliged to provide such notice.
15. Limitation of Liability
16. Disclaimer Statements
We do not represent or endorse the accuracy or reliability of any information, content or advertisements contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this website, nor the quality of any products, information or any other material displayed, purchased, or obtained by the user as a result of an advertisement or any other information or offer in or in connection with the services herein.
You hereby acknowledge that any reliance upon any material shall be at your sole risk. We reserve the right, in our sole discretion and without any obligation, to make improvements to, or correct any errors or omissions in any portion of the service or the material on our website.
The user agrees to identify, defend, and hold harmless the website bingomaker.com and its administrators from all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorney’s fees) that such parties may incur as a result of or arising from their (or anyone using their account) violation or breach of any representation or obligation under these terms and conditions of use. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to identification by the user and, in such case; the user agrees to cooperate with our defense of such claim.
18. Banner Advertising
19. Force Majeure
We reserve the right to investigate complaints or reported violations of the Site Terms and to take any action we deem appropriate including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e- mail addresses, usage history, posted materials, IP addresses and traffic information. In case of any violation of these terms and conditions of use, the administration staff reserves the right to seek all remedies available under the law and in equity for such violations. We reserve the right to apply the case by case basis for particular situations. We will collaborate fully under the laws of the Canadian and Quebec government.
We reserve the right to seek all remedies available by law and in equity for violations of these Site Terms, including but not limited to the right to block access from a particular Internet address to our website.
21. Governing Law
To the fullest extent permitted by law, you hereby expressly agree that any proceeding arising out of or relating to your use of the website, information, services and content shall be instituted in the Court of the Province of Quebec, Canada, and you expressly waive any objection that you may have now or hereafter to the laying of the venue or to the jurisdiction of any such proceeding. You agree that any claim or cause of action arising out of or related to your use of the website, information, services and/or content must be filed within one (1) year after such claim or cause of action arose.
23. No Waiver
24. Complete Agreement
25. Terms of Service Changes
You agree that Bingo Maker, in its sole discretion, may terminate or suspend your use of the Website, Information, Services and Content at any time and for any or no reason in its sole discretion, even if access and use continues to be allowed to others. Upon such suspension or termination, you must immediately (a) discontinue use of the Website, and (b) destroy any copies you have made of any portion of the Content. Accessing the Website, information or Services after such termination, suspension or discontinuation shall constitute an act of trespass. Further, you agree that Bingo Maker shall not be liable to you or any third party for any termination information and/or the Services.
27. For Residents of Québec
28. For Questions or Comments, Contact Us
If you have any questions, concerns, comments or complaints regarding these terms and conditions of use and/or our collection or use of personal information, or if you wish us to stop processing your personal information for any particular purpose or purposes, then contact the support service in English or French at: email@example.com.
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2. Privacy Statement
3. Information Collected
We collect personal information when signing up, buying credits or communicating with us (including name, address, telephone number and email address). However you may visit our website anonymously. The information you provide is beneficial to providing better service in responding to your requests and processing your transactions.
When joining a virtual game, players must provide a player name or other information. Players can enter their name or a fictitious name in order to remain anonymous. The information we collect will be used by the host to identify the winners. You agree to share your information to the host of the game using the Bingo Maker web platform. We are not responsible on how the host of the game uses the player information. Bingo Maker will store the player information for 1 week, then it will be deleted. We will not use or share players information with third parties other than the host of the game.
4. User Provided Information
We obtain the information you provide when you visit or register on our website. Registration with us is optional. However, please keep in mind that you may not be able to use our application unless you create an account.
When you register with us, you generally provide us with and we may collect:
(a) Information you enter into our system when using the web application or creating an account: Email, Facebook user ID;
(b) Transaction-related information, such as when you make purchases with receipts; Email, name, address, phone number
(c) Information for help support reasons, when you contact us through web application: Email, name, phone number…;
(d) Information allowing us to respond to queries or request submitted by you;
(e) Information allowing us to improve the feature of products and services.
5. How we use Collected Information
As part of the products or services offered to you through our Website, the information you provide to us may be transferred to countries other than Canada. By way of example, this may happen if any of our servers are from time to time located in a country other than Canada. These countries may not have similar data protection laws as Canada. If we transfer your information outside Canada in this way, we will take steps to ensure that your privacy rights continue to be protected.
• To improve customer service;
Your information helps us to respond more effectively to your customer service requests and support needs.
• To improve our website and functions;
We continually strive to improve our website offerings based on the information and feedback we receive from our users.
• To process transactions;
We use the information Users provide about themselves when making a transaction (buy credits). We do not share this information with outside parties except to the extent necessary to provide the service.
If you provide us with personal identifiable data, we may share necessary data with other affiliate sites, so as to serve you in the most efficient and effective way unless such sharing is prohibited by law.
6. Protecting our Visitors
When we collect Personal Information directly from you, we generally follow accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
7. Fraud Prevention and Investigations
We will not disclose any personally identifiable information without your permission unless we are legally entitled to do so. We may share information with government agencies or other companies assisting us in fraud prevention or investigations when:
• Required or permitted by law;
• Protecting or preventing against an unauthorized transaction or potential fraud;
• Investigation fraud has already taken place.
8. Site Cookies and Tracking
The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the Website, what parts of our Website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.
Personal information cannot be collected through cookies or other tracking files, however if you have previously provided personal information, cookies may be tied to this information. You can disable cookies through your browser setting; however, you may disable certain features at the same time. Cookie and tracking information may be shared with third party company links; however no personally identifiable information can be disclosed or shared with these companies.
We also work with third parties for the purpose of advertisement delivery on the Sites. The non-personal identifiable information collected about your visits to the Sites may be used by third parties in order to provide advertisements about goods and services of interest to you. These third parties may also set cookies to assist with advertisement delivery services.
9. Third Party Links
10. Information Sharing
We do not sell your Personal Information to third parties. We may provide your Personal Information to companies that provide services to help us with our web business activities or offering customer service. These companies are authorized to use your Personal Information only as necessary to provide these services to us. We may also disclose your Personal Information as required by law such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
11. Special Notice – if you are under 18 years old
bingomaker.com does not intentionally collect personal data of persons under 18 years old. If you are under l8 years old please do not send us your personal information (for example, your name, address and email address). If you are under 18 years old and you wish to ask a question or use this Website in any way which requires you to submit your personal information please get your parent or guardian to do so on your behalf.
12. Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our privacy practices. If we make any material changes we may notify you by email, Facebook or by means of a notice on this site. We encourage you to periodically review this page for the latest information on our privacy practices.
13. Additional Policy Information
To review, correct and update your personal information to ensure it is accurate, contact us.
14. Our users opt-out rights
You can stop all collection of information by our database and not receive future communications or services. If you wish to do so, send us an e-mail requesting removal.
15. Use of your personal information submitted to other websites
We cannot be responsible for the privacy policies and practices of other websites even if;
• You accessed the third party website using links from our Website.
• You linked to our Website from a third party website.
We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.
16. Acceptance of Terms
17. Privacy Contact Information